What We Collect and Why It Matters
When you open an account with us, we collect the details you provide during registration — name, contact number, and the payment method you link, whether that is bKash, Nagad or Rocket. Every deposit and withdrawal tied to those wallets generates a transaction record we keep
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for account verification and to resolve any disputes you raise with us. We also collect device and browser data when you access the platform on mobile or desktop — this includes your IP address, session timestamps and the pages you visited. We use this to keep
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your account secure and to make sure returning sessions on your phone feel consistent. We do not sell your personal data to third parties. Where we share data with payment processors such as bKash, Nagad or Rocket, it is only the information those processors need to
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complete your transaction. Data retention periods depend on regulatory requirements in eligible regions. If you are accessing the platform from Bangladesh, availability and the extent of this policy's application depend on your local law. You can request a copy of the data we hold, ask us
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to correct it, or ask us to delete it — the process for each is set out in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.